Dear Customers, Potential Customers, and Website Visitors, as İrismo Trading Limited ("Company" or "Firm"), we place great importance on the protection of your personal data. In this context, pursuant to the Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you about your personal data and its processing processes as the "data controller".
WHAT PERSONAL DATA IS PROCESSED
Your identity information (Name, Surname, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
Details regarding your use of the Site (your behavior on the site, transactions, preferences, viewed products, etc.)
Your assigned Username and Password
Your company information (Company name, phone, address)
With the establishment of the ………… Agreement;
Your identity information (Name, Surname, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
If you request an invoice (Turkish ID Number, Tax Identification Number)
If you make a credit card payment, processing for transmission to the Payment Institution
If Bank Transfer is selected as the payment method, your IBAN and bank-related information,
If You Become a User;
Your assigned Username and Password
Your company information (Company name, phone, address)
Records of services provided by our company (Request and Complaint Management)
Records created through complaint forms
Data belonging to your customers generated through the electronic commerce system provided by us, which is stored solely for system use without determining processing purposes or means as a data processor ……….,
In Case You Give Consent for Electronic Commercial Communication;
Your identity information (name, surname)
Your contact information (address, e-mail address, phone number)
Details of your use of the site (behavior, transactions, preferences, viewed products, etc.)
Marketing-related data (date of birth, site usage, shopping habits, address, demographic user/customer information such as habits, product and service preferences, reviews, campaigns, surveys, invoice content, payment methods and details such as installments, old/new phone numbers, email addresses, cookies, browser signals, IP, beacon, wired/wireless network information, etc.)
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed in accordance with data protection legislation for the following purposes:
General Purposes:
To resolve your issues and complaints if you contact us and to communicate with you when necessary,
To fulfill legal obligations and provide information to authorized public institutions and organizations,
To exercise legal rights in disputes before courts, enforcement offices, arbitration committees,
To distinguish your records from other customers and provide post-sale services without requiring invoice/receipt submission,
To issue invoices if requested,
To process payments via credit card (card data is transmitted to the payment provider without being stored),
To fulfill legal retention obligations.
If You Become a User:
To improve the product and respond to your requests through complaint and request forms,
To manage electronic commerce systems and account operations,
To ensure proper management of your sales activities,
To provide the best service experience for users,
To manage your e-commerce site via business partners when necessary.
If You Give Consent for Electronic Commercial Communication:
To create personalized or general campaigns, promotions, advertisements, and marketing activities, and to send commercial communications to you.
METHOD AND LEGAL BASIS FOR COLLECTING YOUR PERSONAL DATA
Your personal data is collected by İrismo Trading Limited through your transactions on the site, requests, complaints, purchases, payments, deliveries, surveys, and electronic systems, including via your consent for electronic commercial communications.
We process your personal data based on legal grounds such as "necessity for contract establishment and performance", "legal obligation", and "legitimate interest of the data controller". In cases where consent is required, processing is based on your explicit consent.
Explicit consent; where explicitly required by law,
Where necessary for the performance of a contract,
Where required for compliance with legal obligations,
Where made public by the data subject,
Where necessary for the establishment, exercise, or defense of a legal claim,
Where necessary for legitimate interests without harming fundamental rights and freedoms.
TRANSFER OF YOUR PERSONAL DATA
Your personal data may be shared with:
Domestic and international business partners and service providers (IT, marketing, call centers, data storage, email services, consultants, etc.),
Our distributors and partners for order fulfillment,
Authorized public institutions and legal authorities when required by law,
Payment providers and banks (payment data is not stored by us).
YOUR RIGHTS
Under Article 11 of the Law, you have the right to:
Learn whether your personal data is processed,
Request information if processed,
Learn the purpose of processing and whether it is used appropriately,
Know third parties to whom data is transferred,
Request correction of incomplete or incorrect data,
Request deletion or destruction of data under legal conditions,
Request notification of third parties about such changes,
Object to automated processing results against you,
Request compensation for damages due to unlawful processing.
CONTACT
You may submit your requests to the data controller via the designated email address or in writing to the address below. (Please note that some requests may require specific legal procedures.)
Address:
Phone: