PRIVACY AND SECURITY POLICY

All services provided in our store and at www.irismostore.com belong to and are operated by Irismo Trading LTD.

Our company may collect personal data for various purposes. Below is an explanation of how and in what manner personal data is collected and how it is protected.

By filling out various forms and surveys on our store or through membership registration, certain personal information of members (such as name, surname, company information, phone number, address, or email address) is collected as required by the nature of the business.

Our company may periodically send campaign information, new product information, and promotional offers to customers and members. Members can choose whether to receive such information during registration, later change this preference in their account settings after logging in, or opt out via the link in the notification email.

Personal information transmitted electronically to our store by members during approval processes via our store or email will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" made with our members.

To identify system-related issues and quickly resolve problems or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and collect broad demographic data.

Our company may use the requested information beyond the purposes and scope defined in the Membership Agreement for direct marketing purposes by itself or its partners. Personal information may also be used when necessary to contact the user. Information requested by our company, provided by the user, or related to transactions made through our store may be used by our company and its partners for statistical evaluations, database creation, and market research without revealing members’ identities.

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a duty of confidentiality, and to take all necessary measures and show due diligence to prevent any part or all of the confidential information from entering the public domain or being disclosed or used by unauthorized persons.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.

When entering the transaction process, there are two signs to understand that you are on a secure site. One is the key or lock icon at the bottom of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is only used in connection with the sales transaction process and in accordance with your instructions. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently of our shopping sites. If the card’s usability is approved, the shopping process continues. Since no card information can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment, billing, and delivery address information for online credit card orders is checked by our company against credit card fraud. Therefore, for customers ordering from our shopping sites for the first time, the accuracy of financial and address/phone information must first be confirmed before the order proceeds to the supply and delivery stage. If necessary, the customer or the relevant bank may be contacted for verification.

Only you can access and change the information you provide when becoming a member. If you securely protect your login information, it is not possible for others to access or modify your personal data. For this purpose, membership transactions are conducted within a 128-bit SSL security area, which is an internationally recognized encryption standard that cannot be broken.

Internet shopping sites that provide a customer service line and clearly display their address and phone information are more preferred today. This allows you to obtain detailed information about any concerns and to evaluate the reliability of the company providing online shopping services.

Note: We recommend paying attention to whether the company’s full address and phone number are clearly stated on internet shopping sites. Before shopping, note all contact information of the store from which you will purchase the product. If you are unsure, confirm by calling before shopping. All our online shopping sites provide complete information about our company and its location.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information sent to us via the mail-order method will be stored by our company according to confidentiality principles. This information is retained for 60 days in case of possible objections to credit card charges with the bank and is then destroyed. Since you can object to the bank if any amount other than the approved mail-order form amount is charged to your card, this does not pose any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites. Our company is not responsible for the privacy practices or content of the websites accessed through these links. Advertisements published on our site are distributed through our advertising partners. The Privacy Policy principles in this agreement apply only to our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:

1. To comply with legal obligations imposed by laws, decrees, regulations, or other legal authorities;

2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements made with users;

3. When information about users is requested by authorized administrative or judicial authorities as part of a duly conducted investigation or inquiry;

4. When it is necessary to provide information to protect users’ rights or security.

E-MAIL SECURITY

In emails you send to our Customer Services regarding any order, never include your credit card number or passwords. Information in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through technical communication files (cookies). These cookies are small text files sent to the user’s browser to be stored in the main memory. Cookies facilitate the use of the internet by storing status and preferences about the site.

Cookies help obtain statistical information such as how many people visit the site, for what purpose, how many times, and how long they stay, and allow dynamic generation of advertisements and content tailored to users. Cookies are not designed to retrieve data from your main memory or email or to obtain personal information. Most browsers are initially designed to accept cookies, but users can change settings to block cookies or receive warnings when cookies are sent.

Our company may change the provisions of this Privacy Policy at any time by publishing it on the site or sending electronic mail to users. Changes to the Privacy Policy become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you may send an email to info@irismostore.com. You may also contact us using the information below:

Company Name: Irismo Trading LTD.
Address: Uğur Mumcu Boulevard No:10 / Kyrenia
Email: info@irismostore.com
Tel: +905391090880
Fax: